ViewsEMR (“ViewsEMR,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when individuals and organizations use the ViewsEMR web platform, mobile applications, and related services (collectively, the “Services”).
By using the Services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
Information Provided by Users
We may collect information that users, administrators, healthcare providers, camp staff, and organizations provide directly to us, including:
- Name
- Email address
- Phone number
- Organization affiliation
- User account credentials
- Emergency contact information
- Medical and health-related information entered into the platform
- Forms, notes, communications, and documentation submitted through the Services
Health Information
ViewsEMR may process health and medical information on behalf of organizations that use our Services, including but not limited to:
- Medical conditions
- Medications
- Allergies
- Treatment plans
- Blood glucose and diabetes-related information
- Immunization records
- Health assessments
- Incident reports
Such information is collected and maintained solely at the direction of the organization administering the program or event.
Automatically Collected Information
When users access the Services, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage logs
- Date and time of access
- Application performance and diagnostic information
2. How We Use Information
We use information to:
- Provide and maintain the Services
- Manage user accounts
- Facilitate medical record documentation and reporting
- Support camp, clinic, and program operations
- Communicate with authorized users
- Provide technical support
- Improve system functionality and performance
- Detect, prevent, and investigate security incidents
- Comply with legal and regulatory obligations
3. Sharing and Disclosure of Information
ViewsEMR does not sell personal information.
We may disclose information:
To Authorized Organizations
Information entered into the Services is accessible to authorized personnel designated by the organization administering the program, camp, clinic, or event.
Service Providers
We may share information with trusted vendors who assist with:
- Cloud hosting
- Data storage
- Customer support
- System monitoring
- Security services
These providers are contractually obligated to protect the information they receive.
Legal Requirements
We may disclose information when required to:
- Comply with applicable laws
- Respond to lawful requests from government authorities
- Protect the rights, safety, and security of ViewsEMR, users, or others
Business Transfers
In connection with a merger, acquisition, asset sale, or similar business transaction, information may be transferred subject to applicable privacy protections.
4. Data Security
ViewsEMR employs administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- Encrypted data transmission
- Secure cloud infrastructure
- Role-based access controls
- User authentication mechanisms
- Audit logging
- Regular security monitoring
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain information for as long as necessary to:
- Provide the Services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Organizations using ViewsEMR may establish their own retention schedules in accordance with applicable laws and regulations.
6. User Rights and Choices
Subject to applicable law, users may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Restrict certain processing activities
- Obtain copies of their information
Requests should generally be directed to the organization that collected the information. ViewsEMR will assist organizations in responding to lawful requests where applicable.
7. Children’s Privacy
ViewsEMR is designed for use by organizations serving children and adults, including camps and healthcare-related programs. Personal information concerning minors is collected only through authorized parents, guardians, healthcare providers, or organizations responsible for administering services.
We do not knowingly collect information directly from children without appropriate authorization.
8. HIPAA and Healthcare Information
Where applicable, ViewsEMR may act as a service provider or business associate to healthcare organizations and programs subject to the Health Insurance Portability and Accountability Act (HIPAA).
Organizations using ViewsEMR are responsible for determining their compliance obligations under HIPAA and other applicable privacy laws. ViewsEMR will enter into Business Associate Agreements (BAAs) when required and appropriate.
9. International Users
If information is transferred across national borders, ViewsEMR will take reasonable steps to ensure that appropriate safeguards are in place to protect personal information in accordance with applicable laws.
10. Cookies and Similar Technologies
ViewsEMR may use cookies and similar technologies to:
- Authenticate users
- Maintain sessions
- Improve performance
- Analyze platform usage
- Enhance user experience
Users may manage cookie preferences through their browser settings, although certain features may not function properly if cookies are disabled.
11. Third-Party Services
The Services may integrate with third-party providers such as:
- Mobile application stores
- Authentication providers
- Cloud hosting providers
- Communication platforms
ViewsEMR is not responsible for the privacy practices of third-party services and encourages users to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted within the Services and reflected by the updated “Last Updated” date.
Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Information
For questions regarding this Privacy Policy or our privacy practices, please contact:
ViewsEMR
Email: ViewsEMR@Diabetesnv.org
Website: https://app.viewsemr.com/